Agile Business Analysis Practice Exam 2025 – All-in-One Resource to Excel in Your Certification!

Question: 1 / 410

Which activity involves assessing and improving the flow of services or products through the value chain?

Defining value

Creating flow

Mapping the value stream

Mapping the value stream is the activity that focuses on assessing and improving the flow of services or products through the value chain. This practice involves visualizing and analyzing each step in the process, from the initial request for a product or service to its delivery. By mapping the value stream, teams can identify areas of waste, delay, and inefficiencies within the current workflow.

The significance of mapping the value stream lies in its ability to enhance understanding of how value is created for customers. It helps teams see which activities add value and which do not, enabling better prioritization of work and a more streamlined approach to delivering outcomes. Through this analysis, organizations can implement changes that lead to improved efficiency, quality, and customer satisfaction, ultimately contributing to more successful delivery of products and services.

This activity supports agile principles by promoting continuous improvement and responsiveness to change, which are key elements in maximizing value delivery within a rapidly changing environment.

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Using a pull system

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